Encore Caregivers wants you to know:

You may have seen the recent news video of the private caregiver being physically and verbally abusive to her elderly client. It was shocking and reprehensible.  

Fact: A caregiver hired from an unlicensed agency or hired privately represents an unknown that can pose significant financial and safety risks to your family. Could they be violent? Could they become injured, file for workman’s compensation and expose your family to a rude financial awakening? Yes and yes.

A caregiver hired from an agency that is:

  • Licensed
  • Bonded
  • Insured

represents a known quantity because the Texas Department of Aging and Disability Services has policies and procedures in place to identify and certify each and every Certified Nurse’s Assistant or Home Health Aid placed in someone’s home. Before an Encore Caregivers’ team member can step into your home, he or she must go through a rigorous regimen of:

  • Drug test
  • Competency Test
  • Credential discovery
  • Personal background check
  • Professional background check
  • Criminal background check
  • State Employee Misconduct Registry check
  • Thorough interview process
  • Comprehensive orientation

Add to those points the fact that Encore Caregivers in-house nursing staff supervises and monitors all care provided and you are looking at safe, organized, professional, quality in-home care.

Don’t forget: Encore Caregivers’ team members are our employees — that means that all workers’ compensation and tax concerns – anything that an employer has to worry about – is squarely on our shoulders.

What does that mean for you and your family? Peace of mind. We give families like yours much needed peace of mind. That’s what we do.

●   Since 2009   ●   Celebrating 1 million hours of service to Houstonians   ●